Privacy policy
Last updated: February 3, 2025
At Brave Heritage, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit www.braveheritage.com (the "Site") or use our services (the "Services").
What Information We Collect
We collect personal information when you interact with our Site, including:
- Contact Information – Name and email.
- Order Details – Billing and shipping address, payment confirmation.
- Account Information – Username, password, and security details.
- Customer Support – Messages you send us.
- Usage Data – Device, browser, IP address, and interaction data (via cookies and analytics tools).
How We Use Your Information
We use your information to:
- Process orders, payments, and shipping.
- Provide customer support and improve our Services.
- Send updates, promotions, and marketing emails (you can opt out anytime).
- Detect and prevent fraud or security issues.
Third-Party Services
We work with trusted third-party providers, including Shopify (for payments and order fulfillment). Your payment details are securely processed through them.
Your Rights & Choices
Depending on your location, you may have rights to:
- Access, update, or delete your personal data.
- Opt out of marketing emails.
- Control cookies via browser settings.
Cookies & Tracking
We use cookies to improve your experience. You can manage cookie settings in your browser. For details, see Shopify’s Cookie Policy.
Data Security & Retention
We implement security measures to protect your data. We retain your information only as long as necessary for business and legal purposes.
Contact Us
For questions or privacy-related requests, email us at mdalegria@braveheritage.com.